At Monarch Conquer, we value the privacy and confidentiality of our users. This Privacy Policy outlines how we collect, use, and protect personal information obtained through our website. By using our site, you consent to the practices described in this policy.
1. Collection of Personal Identification Information
We may collect personal identification information from users in various ways, including but not limited to:
- When users visit our site
- Register an account
- Place an order
- Subscribe to our newsletter
- Interact with other activities, services, features, or resources available on our site
2. Protection of Personal Identification Information
We adopt appropriate data collection, storage, and processing practices, as well as robust security measures to protect against unauthorized access, alteration, disclosure, or destruction of personal information, username, password, transaction details, and other data stored on our site.
3. Use of Personal Identification Information
We do not sell, trade, or rent users' personal identification information to others. The collected information is used for the following purposes:
- To improve customer service: Enables us to respond to customer service requests and support needs more effectively.
- To personalize user experience: Helps us understand how users utilize the services and resources on our site.
- To process payments: Information provided during order placement is used solely for fulfilling the order. It is not shared with outside parties except as necessary to provide the service.
- To send periodic emails: Used to send updates about orders, respond to inquiries, or address other requests.
4. Third-Party Websites
Our site may contain links to partner, supplier, advertiser, sponsor, licensor, or other third-party websites. We do not control the content or links on these sites and are not responsible for their practices. Interaction with any other website linked to our site is subject to that website's terms and policies.
5. Changes to this Privacy Policy
Monarch Conquer reserves the right to update this Privacy Policy at any time. Changes will be reflected by the "last updated" date at the bottom of this page. We encourage users to frequently check this page for updates to stay informed about how we protect personal information.
By continuing to use our site after updates, you accept the modified Privacy Policy.
6. Your Acceptance of These Terms
By using this site, you signify your acceptance of this Privacy Policy. If you disagree with this policy, please do not use our site. Continued use after updates implies acceptance of any changes.
For questions about this Privacy Policy or the practices of this site, contact us at: [email protected] or via our Discord community server.
This Privacy Policy was last updated on 12/15/2024.
Refund Policy
To request a refund for a purchase made on our website, please review the following requirements to ensure a fair and efficient process:
Refund Requirements
- Contact Monarch Staff: Refund requests must be submitted to our dedicated team via the official email address [email protected] or by contacting the admin exclusively through the Discord community server.
- Time Limit: Refund requests must be initiated within 24 hours from the original purchase time and date.
- Unclaimed Items: The purchased item must remain unclaimed and unused within the game.
- Account Status: Your account must be in good standing and not banned from the server due to violations of server rules.
- Email Verification: Refund requests must be sent from the email address used for the original purchase.
Terms and Conditions
Description of Service
Monarch Conquer (the "Company") provides a free online role-playing game service (the "Service") accessible via the website "armconquer.com" (the "Website"). Please note that the Company reserves the right to change the Website's URL address without prior notice. To use the Service, you must install the software provided by the Company, available for download from the Website (the "Software"), and create an account (the "Account"). The Company does not provide Internet access, and you are responsible for all related fees and costs.
Acceptance of Terms
By accessing or using the game, you signify your agreement to these Terms and Conditions and the Member Conduct guidelines. If you do not agree to these terms, you will not be permitted to play the game. If you have any questions regarding these terms, contact our customer service at [email protected].
Amendments
The Company reserves the right to amend, update, or modify these Terms and Conditions and the Rules of Conduct at its discretion without prior notification. Amendments will be posted on the Website and will take effect immediately. Continued use of the game signifies acceptance of these changes. We encourage users to periodically review the Terms and Conditions and Rules of Conduct to stay informed.
Service Fee
The game is free to play and does not require any service fees. However, the Company is not responsible for any additional costs incurred, including but not limited to Internet access fees, charges from gaming locations such as cyber cafes, or expenses related to computer hardware or software.